I truly enjoy working in the medical and spa worlds. It is my passion. It is wonderful to see a well constructed business plan evolve and take shape. I have the unique experience of having run one of the largest networks of dermatology and plastic surgery medical spa networks in the United States, and I actually designed and built the centers. It was truly difficult finding appropriate architects and designers that could understand the needs, so I had to do it myself This "hands on" experience is invaluable when choosing a consultant. I also have consulted with some of the world's largest laser companies, skin care companies and pharmaceutical companies. This aids in my understanding of your needs and the industry in general - especially in terms of what the future holds.
Most consultants have never accomplished themselves what they recommend. Very few are health care attorneys and this is critical since there is a legal minefield when spa and medicine combine. I have personally reviewed over 2,500 facilities and have found literally only a few that had legally sustainable business plans. The violations can be severe. It is amazing how many of top spas violate very common legal concepts. It is even more amazing what little information there is to help in formulating a plan and implementing it appropriately. In fact, I have only seen one article written by health care lawyers that address the same issues as me.
As I have been known to say, there are a lot of consultants out there, but precious few have any credibility. Many experts and consultants have a vested interest in the outcome of their advice - such as a sales consultant that is providing advice, but only if you commit to a purchase. I have frequently stated, for example, that a laser company would sell a laser (a medical device) to my dog Stoli if he could pony up the money!
As the medical spa concept reached the United States from Europe and Asia, it seemed that there were dozens of "consultants" in this new industry. Most have valuable experience from the spa world, but very few are health care attorneys and few have "medical" experience. This makes all the difference in the world. My background is particularly well suited to this medical and spa fields. My background with an M.B.A. and law degree are valuable, but my experience is invaluable. I feel that I have literally seen it all (although by next week I will have been surprised again)!
I also work well with existing consultants. It is difficult to find one that encompasses all of your needs and I understand and appreciate that. So, if you already have a consultant, I can review agreements, business plans etc and make specific recommendations to help legitimize your plan. I have found that many consultants are offended by the notion of bringing in someone to review or supplement work. This is unfortunate.
